Terms & Conditions

1. General terms and eligibility

These Terms & Conditions form an agreement between you and the operator of Extreme Casino. They apply to the website, account services, games, promotions and other features made available through the platform. Additional terms may apply to a particular game, payment method, promotion or service. If an additional term conflicts with these Terms & Conditions, the additional term will apply to the relevant product or activity.

You should review these terms each time you use the website. Extreme Casino may update them from time to time to reflect changes in the service, technology, legal requirements or operating practices. The current version will be made available on the website. Continued use of the platform after an update means that you accept the revised terms. If you do not agree with a change, you must stop using the website and may need to close your account.

Your eligibility

You may use Extreme Casino only if you are legally entitled to do so in the place where you are located. You must meet the minimum legal age that applies to online gambling in your jurisdiction. You are responsible for checking the rules that apply to you before accessing the website. Access may be restricted or unavailable in some locations, and the availability of a website does not necessarily mean that its services are lawful for every person or location.

• You must provide accurate, current and complete information when registering or using the platform.
• You must use your own identity and must not open or operate an account on behalf of another person.
• You must not permit another person to access, control or use your account.
• You must not use the website if you are under the applicable legal gambling age, self-excluded or otherwise prohibited from gambling.
• You must comply with all laws and regulations that apply to your use of the platform.

Extreme Casino may carry out identity, age, location, payment and security checks at any stage. You may be asked to provide documents or information needed to complete these checks. If you do not provide the requested information, or if information cannot be verified, access to some or all services may be delayed, restricted or suspended.

2. Accounts, security and acceptable use

Account registration

Only one account may be opened for each person unless the operator expressly agrees otherwise. Duplicate, false or misleading accounts may be closed. If more than one account has been created accidentally, you should notify the operator so the accounts can be reviewed. The operator may decide how balances, transactions, promotions and other account matters are handled where duplicate accounts are identified.

You are responsible for ensuring that the details on your account remain accurate. This includes your name, date of birth, residential details, payment information and any other information required for account administration or verification. You must update information when it changes. Providing information that is false, incomplete or misleading may result in account restrictions, cancellation of transactions or closure of the account.

Keeping your account secure

You are responsible for keeping your login credentials confidential and for all activity carried out through your account, unless you have promptly reported unauthorised access. Do not share your password, store it where others can access it or use the account on a public or insecure device. You should log out after each session and contact the operator through the available support process if you believe that your account or payment details have been compromised.

Prohibited activity

You must use the website fairly and lawfully. You must not interfere with the operation or security of the platform, attempt to gain unauthorised access, use automated tools without permission, introduce malicious code or exploit an error. You must not manipulate games, use fraudulent payment methods, engage in money laundering, collude with other users or use the platform for any unlawful purpose.

You must not use a game, promotion or account feature in a way that is abusive, deceptive or designed to obtain an unfair advantage. Where the operator reasonably believes that prohibited activity has occurred, it may investigate, suspend access, withhold a transaction while investigating and take other action permitted by law. Any decision will depend on the circumstances and available evidence.

3. Deposits, withdrawals, games and promotions

Deposits and payments

Funds may be added to your account using payment methods made available on the website. You must use a payment method that belongs to you or that you are authorised to use. Deposits may be subject to verification, processing rules, minimum or maximum amounts and other requirements displayed at the time of the transaction. The operator may refuse or reverse a payment where required for security, compliance or technical reasons.

You must not deposit funds for the purpose of transferring money to another person or using the platform as a banking service. You should only deposit money that you can afford to lose. Payment providers may apply their own fees, conditions or processing times. Any applicable fees, restrictions or requirements will be presented where relevant.

Withdrawals and account balances

Withdrawal requests may be subject to identity checks, payment verification, anti-fraud controls and other lawful requirements. The operator may request additional information before processing a withdrawal. Funds may generally be returned through an approved payment method associated with your account, subject to applicable rules. You are responsible for ensuring that your payment details are correct.

If a payment is reversed, rejected or disputed by a payment provider, you remain responsible for any resulting amount owed to the operator. The operator may correct obvious errors, including incorrect account credits or game settlements. If an amount has been credited to your account in error, you must not use it and should notify the operator promptly. A transaction may be cancelled or adjusted where this is necessary to correct an error, address fraud or comply with legal obligations.

Games and outcomes

Games must be played according to the instructions and rules displayed on the website. Results are determined by the relevant game system and recorded in the operator's systems. If there is a technical failure, communication error, incorrect display or other malfunction, the operator may suspend the affected game and review any related transactions. No game should be treated as a guaranteed way to make money, and past results do not predict future outcomes.

Promotions and promotional offers

Promotions, bonuses and other offers are subject to the specific terms displayed with each offer. These terms may include eligibility criteria, a qualifying period, play-through or turnover conditions, game restrictions, contribution rules, withdrawal requirements and a maximum permitted benefit. You should read the individual offer terms before opting in or using a promotional benefit.

Unless the relevant offer says otherwise, promotions are limited to one per person, household, device, payment method or other qualifying group. Extreme Casino may cancel a promotional benefit where it has been obtained through error, abuse, collusion, multiple accounts or a breach of the offer terms. A promotion may be changed, withdrawn or ended where permitted by law, but any treatment of existing qualifying activity will be handled in accordance with the applicable offer terms and legal requirements.

4. Responsible gambling, privacy and legal matters

Responsible gambling

Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget before you play and do not gamble with money needed for everyday expenses. Take regular breaks, avoid chasing losses and do not gamble when you are distressed, impaired or under pressure from others.

• Use any account limits, time-out or self-exclusion tools made available on the platform.
• Keep track of your deposits, withdrawals, time spent playing and overall spending.
• Do not ask another person to gamble for you or use another person's account.
• Seek independent support if gambling is affecting your finances, relationships, work, health or wellbeing.
• Contact the operator promptly if you want help applying a restriction to your account.

A self-exclusion request is intended to prevent access for the selected period or as otherwise described when the request is made. You must not attempt to bypass a restriction by opening another account. The operator may take reasonable steps to identify and close accounts that appear to belong to a self-excluded person, but you remain responsible for providing accurate information and following the self-exclusion process.

Privacy and communications

Personal information is handled in accordance with the applicable Privacy Policy and privacy laws. Information may be collected and used for account administration, identity verification, payment processing, fraud prevention, customer support, security, legal compliance and responsible gambling measures. Information may be shared with service providers or authorities where this is necessary and permitted or required by law.

You may receive service messages about your account, transactions, security, responsible gambling tools or changes to the platform. Marketing communications will be managed in accordance with applicable requirements and available preferences. You should keep your contact and notification settings current so important account information can reach you.

Suspension and closure

You may request closure of your account at any time. Extreme Casino may suspend or close an account where required for legal, regulatory, security, responsible gambling, operational or risk-management reasons, or where these terms have been breached. Account closure does not remove obligations that arose before closure, including obligations relating to disputed transactions, verification or unlawful conduct.

Liability and general legal provisions

The website may be unavailable from time to time because of maintenance, technical faults, communications issues, third-party services or events outside reasonable control. To the extent permitted by law, the operator is not responsible for loss caused by your failure to protect account credentials, inaccurate information, payment-provider issues, unauthorised use of your device or use of the website contrary to these terms.

Nothing in these Terms & Conditions excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law or other mandatory legislation. Any dispute should first be raised through the available customer support process so it can be reviewed. These terms are governed by the laws that apply to the relevant service and user, subject to any mandatory rights or dispute processes that cannot be excluded.

If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. A failure to enforce a provision on one occasion does not waive the right to enforce it later. These Terms & Conditions, together with any applicable product, promotion, privacy and responsible gambling information, describe the main rules for using Extreme Casino.